If you’re looking to receive a refund on prepaid trips for whatever reason, we’re here to help! We offer free returns or exchanges. You can exchange your prepaid trips for a different trip of equal value, or obtain a refund to the original payment method.
To initiate a return or exchange, please complete the following steps:
- Login to our online portal
- Choose the trips you wish to cancel or exchange from your order
- We will refund or transfer all prepaid trips on request within 3 business days.
